Understanding your TaleFin Score

TaleFin helps credit providers follow regulations and assess risk when giving credit. We also help consumers understand their creditworthiness to access credit.  In doing so we analyse bank statement and credit reporting information to automate and streamline credit decisioning processes – including by producing a credit score.

Your score

TaleFin’s real-time score uses bank feeds, spending patterns, and predictive models to show your creditworthiness. The score ranges from 0 to 1000 and shows your ability to handle new credit. Most people will have a higher TaleFin score than a legacy bureau score because TaleFin uses more relevant data.

How it works

The TaleFin Score includes many factors, but to make it easier for you to understand, we've grouped them into 9 categories to help you improve your score:

They include:

  • Income - A steady income stream boosts creditworthiness.
  • Disposable Income - How well regular income covers regular expenses.
  • Productive Spend - Are spending patterns constructive and value-generating (e.g., education, home renovation)?
  • Adverse Spend - Do spending patterns show risky behaviours (e.g., heavy drinking, gambling)?
  • Reliable Payment History - How reliably past payments were made. Recent behaviour is more important.
  • Missed Payments - How often past payments were missed. Recent behaviour is more important.
  • Loan Amount and Type - The type and number of open and recent credit products.
  • Cash Spend - High cash spending affects creditworthiness.
  • Government Reliance - Heavy reliance on government support affects creditworthiness.

What TaleFin does not consider is as important as what it does consider:

  • We do not use credit applications (or credit bureau enquiries)
  • We do not include your postcode
  • We do not consider gender, ethnicity or religion

We consider this important because they are weak indicators when compared with the variables that we do consider.

Score Bands

Grade

Score Range

Band

Description

A

900+

Rock Solid

You’re in great shape . Your habits show strength and consistency

B

700 - 899

On Track

You’re doing really well. Your financial behaviour reflects responsibility and care

C

600 - 699

Building Momentum

You’re making good progress. Your habits are improving and trending positively.

D

400 - 599

Turning the Corner

Some positive signs, some areas to keep working on. You’re heading in the right direction

E

200 - 399

Rebuilding Starts Here

Things may feel tough right now, but every step forward counts.

F

0 - 199

Finding a Way

Everyone faces challenges. This is a moment to regroup.  Help is available *.

Why it matters

  • Better products: Higher scores can help you climb the latter to better credit products.
  • Better rates: Higher scores can unlock lower interest.
  • Faster approvals: Lenders see you as lower risk.

Why TaleFin is different

  • Fairness and Transparency: Shopping around for the best deals or your postcode won’t hurt your score.
  • First-timers welcome: No credit bureau history? We’ve still got you, we still provide useful insights into your spending habits by evaluating your financial data.
  • Always up to date: Your score changes with you. We combine both real-time and historical data to produce a more reliable score.
  • Behaviour based: Know exactly what helps (and hurts) your score.
  • Holistic view: We combine bank feeds, bills and more.  

Access your score

Ask your credit provider or third-party access service for a free copy of TaleFin score today.  Our updated consumer platform is coming soon—so you’ll be able to check your score anytime, free of charge.

* Financial Assistance

If you're feeling overwhelmed or just want to better understand your options, there are trusted resources available to support you:

MoneySmart -
https://moneysmart.gov.au/
Free tools and guidance from the Australian Government to help you manage your money, reduce debt, and plan for the future.

Department of Social Services (DSS) -
https://www.dss.gov.au/
Find information on financial assistance, emergency relief, and community support services available across Australia.  

National Debt Helpline
- https://www.financialcounsellingaustralia.org.au/
Free, confidential financial counselling to help you manage debt and get back on track .